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Customer Service
1-877- 225-7077
The toll-free Automated Voice Response customer service line
is available 24 hours a day, 7 days per week. You can:
- Retrieve recent payment information.
- Retrieve disbursement information.
- Change your address.
- Request to have forms faxed to you.
- Find out how to make a payment.
- Access answers to Frequently Asked Questions.
- Get general information.
Security information needed:
- Social Security number
- Personal Identification Number (PIN).
Note: Call the SDU Customer Service at 1-877-225-7077 if
you need help.
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Payments
Send your child support payment to:
P.O. Box 5400
Carol Stream, IL 60197-5400
Direct Deposit
If you would like to have your checks directly deposited,
complete the direct deposit form and mail it to:
P.O. Box 5921
Carol Stream, IL 60197-5921
Direct Deposit
form (pdf)
In order to view or print these files in the PDF format,
you will need Adobe's
Acrobat Reader®. You will need to download and install
the Acrobat Reader, which is available from Adobe's Web site,
on your computer. Click on the Adobe® Icon for the free
Download.
Enforcement
If you have questions about the enforcement of your child
support case, please call the Division of Child Support Enforcement’s
Customer Service Call Center at 1-800-447-4278. |