How do I get my support order modified?

Custodial Parents: An order for support is eligible for a modification review every three years, or when there is a significant change in the needs of the child or the non-custodial parent's income and the child is less than 17 years old. Before a case can be submitted for modification, a review is conducted to verify balances, non-custodial parent's employment status and other pertinent information. Please keep in mind that the attorney presenting the case in court must be able to prove the non-custodial parent's ability to pay. If not, it is possible that the support payment may be lowered. If your case meets the basic criteria for a modification review, you may request a review by contacting the Child Support Customer Service Call Center (1-800-447-4278) or by submitting a letter of request to your Regional Office.

Non-Custodial Parents: If your financial circumstances have significantly changed and you feel that your situation warrants a modification, you can request a modification of your support order. You may request a review by contacting the Child Support Customer Service Call Center (1-800-447-4278) or by submitting a letter of request to your Regional Office.

Please Note: Under the provisions of 705 ILCS 5/710(c), the Department is prohibited from addressing the issues of visitation, custody or monetary issues outside the payment of child support. You may wish to consult with legal counsel of your choosing to address these issues.

Our Regional locations with the counties they serve.